This article was originally published on& The Conversation. The publication contributed this article to Live Science's Expert Voices: Op-Ed & Insights.
In a post-Snowden world, anonymity is what people want online. Smartphone apps offering anonymous messaging are popping up everywhere – Secret, Whisper and now Yik Yak. The latest additions to privacy-protecting technology, they claim to provide anonymous, location-based confession, expression, and discussion platforms.
But there are two major issues with these apps: the false sense of anonymity security they provide, and their potential as platforms for bullying.
Not only does this mean that users are not actually anonymous, but that the company can be asked to hand over this data by law enforcement or government officials. In fact, each of these three “anonymous” apps include statements in their privacy policies to this effect.
This is dangerous when, for example, Whisper claims to be able to protect whistleblowers through the anonymity it provides – this is simply not true. Fortunately the other apps don’t make such strong claims, but can still lure you into a false sense of security that what you say won’t come back to bite you later.
If you wish to be anonymous online, apps like this won’t give it to you. In fact, no apps on smartphones really can. True anonymity consists in technical and identity anonymity. This means finding a way to prevent tracking through geo-location, IP address, phone identification or usage patterns. This requires more robust but more difficult to use technologies such as Tor, and the skill to use them properly. Until then, all you have is “pseudonymity”, and app-makers’ promises that they will “make it hard” for others to access your data.
Of course, anonymous apps' actual lack of anonymity can help with the second problem, that of their potential use for bullying. These apps are aimed at young people who are particularly vulnerable to online bullying. Yik Yak has attempted to address this, after much criticism for allowing bullying to take place by geofencing schools, prohibiting use of the app within a school area.
However, this doesn’t stop bullying away from schools. Yik Yak has tried to counter this by removing negatively rated posts, blocking users that frequently post negative content, introducing rules prohibiting bullying, and relying on peer review of posts to ensure problems are flagged up. But there’s still been significant problems with abuse.
Whisper also has moderators that respond to negative content, tracking problem users and banning them. Secret, which uses similar methods, including algorithmic detection of bullying, user flagging, and moderation, is reported to have problems countering bullies. So is it so bad that these apps aren’t truly anonymous? At least then bullies, which can cause so much grief, can be dissuaded from their activities or brought to justice. But there are situations where, as a society, anonymity is needed or desired for good reasons – in oppressive areas, to reach out to people for advice, to blow the whistle.
It is also a reminder that the technology we develop is never value-neutral. Society shapes technology, which in turn shapes society. Sometimes these values conflict, and it’s hard to know how to prioritise. Anonymity is a very difficult problem in itself: app developers shouldn’t muddy the waters offering anonymity when they can’t deliver, and they should also be very clear as to the reasons for not offering that anonymity.
Users who wish to remain anonymous should beware of “too easy to be true” offerings and stick to tried and tested methods, else what they say under the guise of “anonymity” might just come back to bite them.
Catherine Flick does not work for, consult to, own shares in or receive funding from any company or organisation that would benefit from this article, and has no relevant affiliations.