About the course

This Level 5 diploma will equip you with skills and knowledge for a wide range of roles within the hospitality industry, including trainee manager, supervisor or team leader.

　　You'll learn about leadership principles, how to build and maintain positive staff relationships, and how to monitor and maintain operating procedures and compliance requirements. Key areas covered include the importance of excellent customer service and how to work in collaborative, team-based environments within restaurant, bar, barista, hotel reception and accommodation contexts.

　　In addition, you'll gain a sound understanding of local and international tourism and the essential contribution tourists make to the hospitality industry. You'll undertake a practical work placement which will give you the opportunity to set personal and professional development goals.

　　A mix of delivery will be used, including class sessions, workshops, collaborative projects, industry visits, field trips, guest speakers and online learning. Throughout the programme your training will involve authentic situations and take place in real-life environments such as our on-campus restaurant, café, bar and barista training room, and our hotel reception and hotel suite.

　　To meet Health and Safety requirements, applicants must be physically able to undertake the practical components of the programme in an industry emulated environment. Scholarships - View all scholarships Internships

　　

Start dates and prices

Course fees are indicative and should be used as a guide. Speak to a counsellor to get an accurate price.

　　Duration: 1 Year(s)Fees: NZ$22,920

Intake	Location
Semester 1 (February), 2024	Christchurch
Semester 1 (February), 2025	Christchurch
Semester 2 (July), 2025	Christchurch

　　

How to apply

Application deadline:

This date isn’t available – speak to an IDP counsellor to get detailed information.

　　

Further information

Career outcomesIf you aren’t eligible for the above entry requirements, you might want to explore pathway options at Ara Institute of Canterbury Limited. If you want to find out more, please speak to our counsellors.

　　Pathway options to study at this institution

　　

Reviews and rankings

What our students think

We’ve haven’t received any reviews for this institution yet.