About the course

The Application& Desktop Support Specialist Certificate of Achievement exposes students to the skills used in entry-level positions of technical support. Technical support duties include the daily operation and support of computing across local area networks, applcation-level technical assistance to end-users and creation of written documentation. Technical classes in the certificate map to industry-standard certification tests including: CompTIA A, CompTIA Network, CompTIA Security and a portion of the Cisco CCNA. Job titles include IT Specialist, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Specialist, and Computer Specialist. A portion of this certificate can stack into the Associate of Arts-Transfer of Information Technology and BAS in Cybersecurity.

　　Learning Outcomes

　　Certificate recipients should possess the skills & abilities described below:

　　Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary

　　Install, configure and maintain client system software

　　Install and configure end-user relevant Windows services and applications

　　Assist end-users with basic software applications

　　Create and maintain system documentation

　　Demonstrate the appropriate use of communication skills and professionalism in the workplace Scholarships - View all scholarships Internships

　　

Start dates and prices

Course fees are indicative and should be used as a guide. Speak to a counsellor to get an accurate price.

　　Duration: 3 Semester(s)Fees: Not available

Intake	Location
Winter (January), 2021	Bellevue
Winter (January), 2024	Bellevue
Spring (April), 2024	Bellevue
Summer (July), 2024	Bellevue
Fall (September), 2024	Bellevue
Winter (January), 2025	Bellevue
Spring (April), 2025	Bellevue
Summer (July), 2025	Bellevue
Fall (September), 2025	Bellevue
Winter (January), 2026	Bellevue
Spring (April), 2026	Bellevue
Summer (July), 2026	Bellevue

　　

How to apply

Entry requirements for Bellevue College

Bellevue College admits applicants who meet the following conditions: They are a high school graduate, or hold an equivalent high school credential, such as the GED. Internet-based TOEFL (iBT) and Paper-based TOEFL (PBT): 61 (iBT) or 500 (PBT), Academic IELTS: Overall score of 6.0 with all sub-scores 5.5 or higher.

　　

English language requirements

　　6.0

　　Overall IELTS band score

　　Book IELTS

　　About IELTS

　　Practice and prepare

　　TOEFL Internet based overall score: 61.0

　　

Application deadline:

This date isn’t available – speak to an IDP counsellor to get detailed information.

　　

Further information

Career outcomesIf you aren’t eligible for the above entry requirements, you might want to explore pathway options at Bellevue College. If you want to find out more, please speak to our counsellors.

　　Pathway options to study at this institution

　　

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