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Associate of Science in IT Technician II - Help Desk User Support
We provide Associate of Science in IT Technician II - Help Desk User Support. We will wholeheartedly provide you with the best quality educational resources and support. We are committed to helping every student achieve greater success in this professional field and lay a solid foundation for future career development.
Associate of Science in IT Technician II - Help Desk User Support

  

About the course

This degree or certificate is the second stage of the statewide IT Technician pathway and prepares students to further develop their IT Technician Skills. While completing the network and server security coursework, students gain practical experience as they learn how to use Help Desk software. As student?s complete coursework, they are encouraged to complete the aligned industry valued certifications such as CompTIA Network, CompTIA Security, Microsoft Server, and Microsoft Desktop. Students who have completed Stage 1 of the IT Technician pathway along with this stage are prepared for positions such as Computer User Support Specialists, Computer Network Support Specialists, and IT retail supervisory positions. Program Learning Outcomes: Upon completion of this program, students will be able to provide technical assistance to computer users and Support Specialists to analyze, test, troubleshoot, and evaluate existing network systems and Internet systems or a segment of a network system, and perform network maintenance to ensure networks operate correctly with minimal interruption. Scholarships - View all scholarships Internships

  

Start dates and prices

Course fees are indicative and should be used as a guide. Speak to a counsellor to get an accurate price.

  Duration: 4 Semester(s)Fees: US$14,688

Intake Location
Spring (February), 2024 Glendale
Summer (June), 2024 Glendale
Fall (August), 2024 Glendale
Spring (February), 2025 Glendale
Summer (June), 2025 Glendale
Fall (August), 2025 Glendale
Spring (February), 2026 Glendale
Summer (June), 2026 Glendale

  

How to apply

Entry requirements for Glendale Community College - California

Official transcripts/academic records (grades from High School/Secondary School and Diploma, or any college/university attended, minimum of C or 2.0 grade point average -- if transferring from U.S. accredited institution).

  Official TOEFL score (iBT min. 45), IELTS Academic (min. 4.5 band score), EIKEN Grade 2.

  Applicant?s Personal Essay -- stating education and career goals (one page)

  

English language requirements

  4.5

  Overall IELTS band score

  Book IELTS

  About IELTS

  Practice and prepare

  TOEFL Internet based overall score: 60.0

  

Application deadline:

This date isn’t available – speak to an IDP counsellor to get detailed information.

  

Further information

Career outcomesIf you aren’t eligible for the above entry requirements, you might want to explore pathway options at Glendale Community College - California. If you want to find out more, please speak to our counsellors.

  Pathway options to study at this institution

  

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