This article was originally published at The Conversation. The publication contributed the article to Live Science's Expert Voices: Op-Ed & Insights.
Here we go again: another Facebook controversy, yet again violating our sense of privacy by letting others harvest our personal information. This flareup is a big one to be sure, leading some people to consider leaving Facebook altogether, but the company and most of its over 2 billion users will reconcile. The vast majority will return to Facebook, just like they did the last time and the many times before that. As in all abusive relationships, users have a psychological dependence that keeps them hooked despite knowing that, at some level, it's not good for them.
Decades of research has shown that our relationship with all media, whether movies, television or radio, is symbiotic: People like them because of the gratifications they get from consuming them – benefits like escapism, relaxation and companionship. The more people use them, the more gratifications they seek and obtain.
With online media, however, a consumer's use provides data to media companies so they can serve up exactly what would gratify her most, as they mine her behavior patterns to tailor her online experiences and appeal to her individual psychological needs.
Aside from providing content for our consumption, Facebook, Twitter, Google – indeed all interactive media – provide us with new possibilities for interaction on the platform that can satisfy some of our innate human cravings.
Interactive tools in Facebook provide simplified ways to engage your curiosity, broadcast your thoughts, promote your image, maintain relationships and fulfill the yearning for external validation. Social media take advantage of common psychological traits and tendencies to keep you clicking – and revealing more of yourself. Here's why it's so hard, as a social network user, to pull the plug once and for all.
In all these ways, social media's features provide us too many important gratifications to forego easily. If you think most users will give all this up in the off chance that illegally obtained data from their Facebook profiles and activities may be used to influence their votes, think again.
Consider how many notifications Facebook sends about events alone. When presented with a nudge about an event, you may at least consider going, probably even visit the event page, maybe indicate that you're "Interested" and even decide to attend the event. None of these decisions would be possible without first receiving the nudge.
What if Facebook never nudged you? What if algorithms never gave you recommendations or suggestions? Would you still perform those actions? According to nudge theory, you'd be far less likely to take action if you're not encouraged to do so. If Facebook never nudged you to attend events, add friends, view others' posts or wish friends Happy Birthday, it's unlikely you would do it, thereby diminishing your social life and social circles.
Facebook knows this very well. Just try deleting your Facebook account and you will be made to realize what a massive repository it is of your private and public memory. When one of us tried deactivating her account, she was told how huge the loss would be – profile disabled, all the memories evaporating, losing touch with over 500 friends. On the top of the page were profile photos of five friends, including the lead author of this article, with the line "S. Shyam will miss you."
This is like asking if you would like to purposely and permanently cut off ties with all your friends. Now, who would want to do that?
S. Shyam Sundar, Distinguished Professor of Communication & Co-Director of the Media Effects Research Laboratory, Pennsylvania State University; Bingjie Liu, Ph.D. Student in Mass Communications, Pennsylvania State University; Carlina DiRusso, Ph.D. Student in Mass Communications, Pennsylvania State University, and Michael Krieger, Ph.D. Student in Mass Communications, Pennsylvania State University
This article was originally published on The Conversation. Read the original article. Follow all of the Expert Voices issues and debates — and become part of the discussion — on Facebook, Twitter and Google +. The views expressed are those of the author and do not necessarily reflect the views of the publisher. This version of the article was originally published on Live Science.